Frequently Asked Questions

  • Yes. Keystone Adult and Adolescent Psychiatry is a Texas-based, 100% online psychiatry practice providing secure telehealth services to patients throughout Texas, including adults and adolescents/ teens. If you're searching for a psychiatrist/ psychiatric care provider in Texas, our virtual telehealth platform allows you to access expert treatment from anywhere in the state.

  • Yes. Adolescents and teens in Texas can receive psychiatric evaluation, diagnosis, and treatment through secure telehealth appointments.

    Telehealth allows teens and families to access mental health care from home while maintaining privacy, convenience, and continuity of care.

  • Yes. Parent or guardian involvement is typically an important part of adolescent psychiatric care.

    Depending on the patient’s age and clinical needs, parents may participate in:

    • Intake appointments

    • Treatment planning

    • Medication discussions

    • Follow-up care

    Our goal is to support both the adolescent and family throughout treatment.

  • Yes. Medication may be prescribed for adolescents when clinically appropriate and after a comprehensive psychiatric evaluation.

    We follow all federal and Texas prescribing regulations and prioritize safe, evidence-based care.

  • All appointments are conducted through a secure, HIPAA-compliant video platform. This means you can meet with a licensed, board-certified Texas psychiatric provider from the comfort of your home with no commute required. We currently utilize the Headway platform to conduct our telehealth sessions.

    Telehealth psychiatry is convenient, private, and just as effective as in-person care for many mental health conditions.

  • We provide online psychiatric care across the entire state of Texas, including:

    • Houston

    • Dallas

    • Austin

    • San Antonio

    • Fort Worth

    • And surrounding communities

    If you're located anywhere in Texas and searching for a psychiatrist/ mental health medical provider near you, we can help.

  • We offer comprehensive, 100% online psychiatric services in Texas, including:

    • Psychiatric evaluations

    • Medication management

    • Treatment for ADHD, anxiety, and depression/ mood disorders

    All care is personalized to your individual needs and goals.

  • We commonly treat:

    • ADHD/ ADD

    • Anxiety disorders

    • Depression/ mood disorders

    • Other related conditions

  • Your first visit is a comprehensive psychiatric evaluation. We’ll discuss your symptoms, history, and goals, then create a personalized treatment plan. Medications are prescribed, as needed, by our licensed, board-certified medical provider.

    Many patients choose telehealth because of faster access and convenience.

    To learn more about what to expect at your first appointment, visit our Services page.

  • Yes. As a licensed, board-certified psychiatric provider in Texas, we can prescribe medications when appropriate and monitor your progress through follow-up visits.

  • Yes. Certain stimulant medications used to treat ADHD may be prescribed through telehealth in Texas when clinically appropriate and in accordance with all federal and Texas regulations.

    All patients must first complete a comprehensive psychiatric evaluation before medication is considered.

  • Yes. Specific medications may be considered only when clinically appropriate following a comprehensive evaluation.

    Medication decisions are individualized and based on medical necessity, safety, and evidence-based treatment guidelines.

  • Patient safety is a priority.

    Before prescribing controlled substances, we:

    • Conduct a thorough psychiatric evaluation

    • Review medical and mental health history

    • Assess for co-occurring conditions

    • Monitor treatment response through follow-up care

    • Review the Texas Prescription Monitoring Program (PMP) as required

    All prescribing decisions follow established federal and Texas regulations.

  • Yes. When clinically appropriate, controlled substances used for ADHD treatment may be prescribed as part of a structured and individualized treatment plan.

    We follow all applicable prescribing laws, clinical guidelines, and safety protocols to ensure responsible care.

    Medication is not guaranteed and is never prescribed automatically.

    Treatment recommendations depend on:

    • Clinical evaluation findings

    • Symptom history

    • Medical history

    • Safety considerations

    • Diagnostic criteria

  • Follow-up appointments are an important part of safe and effective psychiatric care. These visits allow us to monitor symptoms, evaluate treatment response, and make adjustments to the treatment plan when needed.

    For patients receiving psychiatric medication management, follow-up care helps ensure:

    • Medications are working effectively

    • Side effects are monitored

    • Dosages remain appropriate

    • Treatment continues to support school, work, and daily functioning

    Ongoing appointments also allow us to reassess symptoms over time, provide additional support and coping strategies, and ensure treatment remains safe and clinically appropriate.

    For controlled substances, regular follow-up care is required as part of responsible prescribing practices and compliance with federal and Texas regulations. We also review the Prescription Monitoring Program (PMP) as part of safe medication management.

    The goal of follow-up care is to provide individualized, evidence-based treatment focused on long-term success, and not simply medication prescribing.

  • Yes. Research shows that telehealth psychiatry is highly effective for many conditions, including ADHD, anxiety, and depression. It also improves access to care, especially for patients with busy schedules.

  • Yes. We accept both self-pay and insurance for Texas patients. Due to legal restrictions, patients must be physically located in Texas in order to receive treatment.

  • We currently accept the following medical insurance plans:

    • Aetna

    • Ascension (Smart Health)

    • Blue Cross Blue Shield of Texas

    • Carelon Behavioral Health

    • Cigna

    • Quest Behavioral Health

    *Please be aware that your insurance may require a co-payment per visit.

    To learn more, please visit our Services page or contact us via our message portal.

  • Costs vary depending on the type of visit. We offer transparent pricing for:

    • Initial psychiatric evaluation: $300

    • Follow-up appointments: $150

  • We aim to provide timely access to care, often with appointment availability within a few days. You can simply book through our online platform with a date and time of your choice. Telehealth allows for convenient and faster scheduling compared to many in-person clinics.

  • Yes. All sessions are conducted through a secure, HIPAA-compliant platform to protect your privacy and confidentiality. We currently utilize the Headway platform to conduct these telehealth sessions.

  • We specialize in psychiatric care and medication management only. If therapy is recommended, we can refer you to trusted therapists in Texas.

  • Our practice has a licensed, board-certified PMHNP who conducts the psychiatric evaluations and works with patients on individual, personalized treatment plans. We also have an active collaboration with a licensed MD psychiatrist, who provides our PMHNP with clinical oversight and consultation, as needed.

    Why is this collaborative model beneficial?

    This model combines:

    • The accessibility and personalized care of a PMHNP-BC

    • The added expertise and oversight of a MD psychiatrist

    Together, this ensures high-quality, safe, and comprehensive psychiatric care for every patient.

  • A Psychiatric Mental Health Nurse Practitioner, Board-Certified (PMHNP-BC) is an advanced practice registered nurse with specialized training in mental health care. PMHNPs are board-certified and licensed to assess, diagnose, and treat a wide range of psychiatric conditions across the lifespan.

    They are trained in both the medical and psychological aspects of mental health, allowing them to provide comprehensive, patient-centered care.

  • A PMHNP-BC is qualified to:

    • Conduct comprehensive psychiatric evaluations

    • Diagnose mental health conditions

    • Develop personalized treatment plans

    • Provide medication management

    • Offer supportive psychotherapy and education

    PMHNPs are licensed healthcare providers who deliver evidence-based psychiatric care, with a strong emphasis on holistic and individualized treatment.

  • Yes. PMHNPs are licensed to prescribe psychiatric medications, including those used to treat conditions such as anxiety, depression, ADHD, and mood disorders.

    Prescribing is always done thoughtfully, with careful monitoring to ensure safety and effectiveness.

  • Yes. At Keystone Adult and Adolescent Psychiatry, we maintain an active collaborative relationship with a licensed, MD Psychiatrist.

    This collaboration provides:

    • Ongoing clinical consultation

    • Additional oversight for complex cases

    • Support for best practices in psychiatric care

  • For medications that are classified as controlled substances, our practice follows all applicable state and federal regulations.

    Our collaborating MD Psychiatrist provides oversight related to the prescribing of controlled medications, ensuring that:

    • Prescribing practices are safe and appropriate

    • Clinical decisions align with current standards of care

    • Patients receive responsible, well-monitored treatment

  • Patients choose Keystone when looking for a trusted online psychiatrist in Texas because we offer:

    • Personalized, one-on-one care

    • Convenient telehealth appointments

    • A calm, supportive, judgment-free environment

    • Evidence-based treatment tailored to each patient

  • If you are experiencing a mental health emergency, call 911 or go to the nearest emergency room. You can also contact the 988 Suicide & Crisis Lifeline by dialing 988.