Frequently Asked Questions

Yes. Online psychiatric care and treatment through telehealth is legal, well-established, and widely accepted in Texas.

Chapter 111 of the Texas Occupations Code establishes the legal framework for telemedicine and telehealth services in Texas and recognizes telehealth as an appropriate method of delivering healthcare, including mental health care, when provided by licensed healthcare professionals in accordance with applicable laws and professional standards.

At Keystone Adult and Adolescent Psychiatry, we provide comprehensive psychiatric evaluations, medication management, and ongoing mental health treatment through secure telehealth technology while maintaining the same professional standard of care expected during an in-person visit.

You can attend your online psychiatric appointment from a private, quiet location using a smartphone, tablet, laptop, or desktop computer with a reliable internet connection. Your device should have a working camera and microphone, and you will need access to a supported web browser.

Keystone uses a secure, HIPAA-compliant telehealth platform designed to protect your personal health information and maintain patient confidentiality. You will receive instructions for accessing your virtual appointment before your scheduled visit.

Keystone Adult and Adolescent Psychiatry focuses primarily on ADHD, anxiety, and depression, while also providing psychiatric evaluation and treatment for other mental health conditions when clinically appropriate. These may include bipolar disorder, obsessive-compulsive disorder (OCD), post-traumatic stress disorder (PTSD), eating disorders, insomnia and sleep difficulties, adjustment disorder, and related psychiatric conditions.

Because similar symptoms can occur across different conditions, treatment begins with a comprehensive psychiatric evaluation to determine the most appropriate diagnosis and treatment approach for your individual needs.

Yes. Keystone Adult and Adolescent Psychiatry is currently accepting new patients in Texas. If you are looking for an online psychiatric evaluation, diagnosis, or treatment for ADHD, anxiety, or depression, Keystone Adult and Adolescent Psychiatry can provide these services.

We provide online psychiatric care for teens and adults across the entire state of Texas, including:

• Houston

• Dallas

• Austin

• San Antonio

• Fort Worth

• And surrounding communities

If you're located anywhere in Texas and searching for an online psychiatric/ mental health provider near you, we can help. We focus on the evaluation and treatment of ADHD, anxiety, and depression, as well as medication management.

No, a referral is not required to schedule an appointment with our practice. However, some insurance plans may require authorization or referrals before specialty mental health services are covered. We recommend checking with your insurance company to verify your specific benefits.

Yes. Adolescents and teens in Texas can receive online psychiatric evaluation, diagnosis, and treatment through secure telehealth appointments with Keystone Adult and Adolescent Psychiatry.

Telehealth allows teens and families to access mental health care from home while maintaining privacy, convenience, and continuity of care.

The adolescent age range we provide psychiatric care for is between 10-17 years of age. These psychiatric sessions occur via a secure, HIPAA-compliant telehealth platform for adolescents anywhere in Texas.

Yes. Parent or guardian involvement is typically an important part of adolescent psychiatric care.

Depending on the patient’s age and clinical needs, parents may participate in:

• Intake appointments

• Treatment planning

• Medication discussions

• Follow-up care

Our goal is to support both the adolescent and family throughout treatment.

Yes. Medication may be prescribed online for teens/ adolescents when clinically appropriate, and after a comprehensive psychiatric evaluation.

We follow all federal and Texas prescribing regulations and prioritize safe, evidence-based care.

Psychiatric medication management is an ongoing process that involves evaluating symptoms, selecting appropriate psychiatric medications when clinically indicated, monitoring treatment response, assessing side effects, and making treatment adjustments as needed.

Yes. Keystone Adult & Adolescent Psychiatry provides online psychiatric medication management through secure telehealth appointments for adolescents and adults throughout Texas. Medication management includes monitoring symptoms, assessing treatment response, evaluating side effects, and making treatment adjustments when clinically appropriate.

Your first visit is a comprehensive psychiatric evaluation. We’ll discuss your symptoms, history, and goals, then create a personalized treatment plan. Medications are prescribed, as needed, by our licensed, board-certified medical provider.

To learn more about what to expect at your first appointment, visit our Services page.

Yes. Our Texas clinic has a licensed, board-certified psychiatric mental health nurse practitioner (PMHNP-BC), and maintains an active collaboration with a board-certified psychiatrist (MD), who are able to prescribe medications if clinically appropriate, and monitor your progress through follow-up visits. We follow all federal and state regulations to ensure safe prescribing practices are followed.

Yes. Specific ADHD medications like Adderall, Vyvanse, or Concerta may be prescribed online in Texas, but only when clinically appropriate following a comprehensive psychiatric evaluation.

Medication decisions are individualized and based on medical necessity, safety, and evidence-based treatment guidelines.

Medication is not guaranteed and is never prescribed automatically.

Yes. When clinically appropriate, our provider is able to prescribe controlled substances online used for psychiatric treatment as part of a structured and individualized treatment plan.

We follow all applicable prescribing laws, clinical guidelines, and safety protocols to ensure responsible care.

Medication is not guaranteed and is never prescribed automatically.

Treatment recommendations depend on:

• Clinical evaluation findings

• Symptom history

• Medical history

• Safety considerations

• Diagnostic criteria

When medication is clinically appropriate, prescriptions are sent electronically to your preferred pharmacy following your telehealth appointment.

Follow-up appointments are an important part of safe and effective psychiatric care. These visits allow us to monitor symptoms, evaluate treatment response, and make adjustments to the treatment plan when needed.

For patients receiving psychiatric medication management, follow-up care helps ensure:

• Medications are working effectively

• Side effects are monitored

• Dosages remain appropriate

• Treatment continues to support school, work, and daily functioning

Ongoing appointments also allow us to reassess symptoms over time, provide additional support and coping strategies, and ensure treatment remains safe and clinically appropriate.

For controlled substances, regular follow-up care is required as part of responsible prescribing practices and compliance with federal and Texas regulations. We also review the Prescription Monitoring Program (PMP) as part of safe medication management.

The goal of follow-up care is to provide individualized, evidence-based treatment focused on long-term success, and not simply medication prescribing.

Yes. We accept self-pay patients. Please contact our office for our current self-pay rates.

We currently accept the following medical insurance plans:

• Aetna

• Blue Cross Blue Shield (BCBS)

• Cigna

We are unable accept Medicaid or Medicare plans.

As a reminder, your insurance company, not your provider, determines your deductibles, co-pays, and out-of-pocket costs.

To learn more, please visit our Services page or contact us via our message portal.

Patients choose Keystone Adult and Adolescent Psychiatry when looking for a trusted psychiatric/ mental health provider in Texas because we offer:

• Psychiatric care for adolescents/ teens and adults

• Personalized, one-on-one psychiatric care

• Convenient online/ virtual appointments

• A calm, supportive, judgment-free environment

• Evidence-based treatment tailored to each patient

Keystone Adult and Adolescent Psychiatry does not provide emergency or crisis psychiatric services. If you are experiencing a psychiatric emergency, call 911 or go to the nearest emergency department. You can also contact the 988 Suicide & Crisis Lifeline by calling or texting 988 for free, confidential crisis support.